Privacy Policy
At Free Range Flutes, we respect your privacy and recognize the importance of protecting the personal information you share with us, especially when that information concerns a student or family member.
This Privacy Policy explains what information we collect, how we use and protect it, how long we retain it, and the choices available to you when visiting FreeRangeFlutes.com or using our flute and piccolo lesson services.
Our lesson services are intended for residents of Washington State.
1. Information We Collect
We collect information that you voluntarily provide and certain technical information generated when you visit our website.
Information you provide directly
When you contact us, complete our student intake form, or arrange lessons, we may collect:
- Your first and last name, email address, and telephone number.
- A student’s first name and information provided by their parent or legal guardian.
- Musical experience, instrument preferences, learning goals, and related interests.
- Preferred lesson format, duration, and scheduling information.
- General location information, such as a city or ZIP code, when requesting in-home lessons.
- A physical address when necessary to arrange lessons at a student’s home.
- Information about instrument availability and lesson readiness.
- Other information you voluntarily include in messages or correspondence.
We may also maintain lesson schedules, payment records, communications, and instructional notes relevant to providing personalized music lessons.
Information collected automatically
When you visit our website, certain technical information may be collected through website hosting, analytics, and security services, including:
- Internet Protocol (IP) address.
- Browser, device, and operating system information.
- Pages visited and general website activity.
- Approximate geographic location derived from technical information.
- Referring websites and visit dates or times.
- Cookies and similar technologies used for analytics, security, and website functionality.
2. How We Use Your Information
We use collected information for legitimate purposes related to operating Free Range Flutes and providing our services.
These purposes include:
- Responding to inquiries and answering questions.
- Understanding prospective students’ needs, interests, and experience.
- Planning, scheduling, and providing flute and piccolo lessons.
- Communicating with students and parents or legal guardians.
- Maintaining lesson, scheduling, and payment records.
- Improving our website and the visitor experience.
- Protecting our website against spam, unauthorized access, and other security threats.
- Meeting applicable legal, accounting, and business obligations.
We do not use student intake information to create advertising profiles or automatically enroll visitors in unrelated promotional communications.
We do not sell or rent personal information.
3. Privacy of Children and Minor Students
Free Range Flutes provides instruction to students of different ages, including children and teenagers. We take the privacy of younger students seriously.
Our online Contact and Get Started forms are intended to be completed by adults age 18 or older.
Parents or legal guardians must submit inquiries and intake information on behalf of students under 18. Minor students should not independently submit personal information through our website forms.
When a parent or legal guardian provides information about a minor student, we use that information for appropriate lesson-related purposes, as described in this policy.
Parents and legal guardians may contact us to request access to, correction of, or deletion of their child’s personal information, subject to applicable laws and recordkeeping requirements.
We do not knowingly solicit personal information directly from children under 13. If we become aware that a child under 13 has submitted personal information directly without appropriate parental involvement, we will take steps to address the submission and delete information as required by applicable law.
4. Sensitive Health and Personal Information
Free Range Flutes does not request medical diagnoses, medication information, mental health histories, or other sensitive health information through our website forms.
We ask visitors not to include this information when submitting inquiries or student intake forms.
We recognize that students have different learning styles, accessibility needs, and personal circumstances. We welcome conversations about practical learning preferences and reasonable accommodations without requiring disclosure of a medical diagnosis.
If sensitive personal or health-related information is voluntarily provided, we will handle it in accordance with applicable privacy laws, including Washington State’s My Health My Data Act where applicable.
We may ask individuals to avoid providing unnecessary sensitive information or remove such information from our records when appropriate or legally required.
5. Cookies and Website Analytics
Our website uses cookies and similar technologies to maintain functionality, protect against misuse, and understand how visitors interact with our content.
Google Analytics
We use Google Analytics 4 to understand website traffic and improve the information and services offered through FreeRangeFlutes.com.
Google Analytics may collect information about page visits, website interactions, device characteristics, and general geographic location through cookies and similar technologies.
We also use Google Tag Manager to manage website measurement technologies.
We use these technologies for website analytics and improvement, rather than personalized advertising or remarketing.
You can learn how Google handles information collected through websites using its services here:
How Google Uses Information from Sites or Apps That Use Its Services
You may also use Google’s Analytics Opt-out Browser Add-on or your browser’s privacy settings to limit certain tracking activities.
Disabling cookies may affect some website features.
6. Contact Forms and Email Communications
When you submit a form through our website, the information you provide is used to respond to your inquiry, evaluate lesson needs, or help arrange instruction.
Our website uses Fluent Forms to process form submissions and WP Mail SMTP to support email delivery through Google Workspace.
Form submissions may be retained within our website’s administrative systems and transmitted to our business email account.
We use this information for communications related to your inquiry, lessons, scheduling, and other matters relevant to our services.
Submitting an inquiry does not automatically subscribe you to unrelated marketing email lists.
7. Website Security and Spam Protection
We use security measures and third-party services to help protect our website and the information submitted through it.
These include:
- Kinsta: Provides website hosting and supporting infrastructure.
- Wordfence: Helps identify malicious traffic, unauthorized access attempts, and other website security threats.
- Cloudflare Turnstile: Helps distinguish legitimate form submissions from automated spam and abusive activity.
These services may process technical information, including IP addresses, browser characteristics, and security-related activity, as necessary to provide their services.
For additional information about Cloudflare’s processing practices, please review its Turnstile Privacy Addendum.
8. Sharing Information With Third Parties
We do not sell, rent, or trade the personal information of students, parents, or website visitors.
We may share information when reasonably necessary with service providers that support our operations, including:
- Website hosting and security providers.
- Email and communication services.
- Website analytics providers.
- Payment processing services.
- Online video communication providers used for remote lessons.
These providers may process information in accordance with their own privacy policies and applicable contractual obligations.
We may also disclose information when required by law, to comply with valid legal processes, or to protect the rights, safety, and security of our business and others.
We do not share student intake information with third parties for their independent advertising or marketing purposes.
9. Payments and Online Lessons
Lesson payments are arranged directly with Free Range Flutes using accepted payment methods.
We do not collect or store complete credit card information through our website’s inquiry or student intake forms.
When you use an external payment service, that provider may collect and process information under its own privacy and security policies.
Similarly, online lessons conducted through third-party video communication services may involve information processed by those platforms.
We encourage students and families to review the policies of any third-party services they use.
We do not record private lessons without the knowledge and appropriate consent of the people involved, including a parent or legal guardian when applicable.
10. How Long We Keep Information
Free Range Flutes generally retains information voluntarily provided by website visitors, prospective students, students, and parents or legal guardians on an ongoing basis, without a fixed automatic deletion date.
This may include inquiries, correspondence, student intake information, lesson records, scheduling information, and business transaction records.
We may delete or anonymize information at our discretion when it is no longer useful or appropriate to retain. We will also honor verified requests for deletion when required by applicable law, subject to lawful exceptions or recordkeeping obligations.
Information subject to special legal retention or deletion requirements, including certain children’s information and consumer health data, will be handled in accordance with those requirements.
Automatically collected technical information, including analytics and security logs, may be retained for different periods according to our operational needs and the retention practices of our service providers.
Deleted information may remain temporarily in system backups or archives, subject to applicable legal requirements and backup retention practices.
11. Protecting Your Information
We take reasonable administrative and technical precautions to protect personal information against unauthorized access, disclosure, alteration, or loss.
These precautions include secure website connections, access controls, and website security tools.
Access to student and family information is limited to individuals who reasonably need it to provide lessons or administer the business.
Although we work to protect the information entrusted to us, no method of online transmission or electronic storage can be guaranteed completely secure.
12. Your Privacy Choices and Requests
You may contact Free Range Flutes to:
- Request access to personal information we maintain about you or your minor child.
- Ask us to correct inaccurate or outdated information.
- Request deletion of personal information, subject to applicable legal and recordkeeping requirements.
- Ask questions about how your information is collected, used, shared, or protected.
- Request that we discontinue optional communications.
- Exercise other applicable privacy rights, including withdrawal of consent where provided by law.
We may need to verify your identity or your authority as a parent or legal guardian before fulfilling certain requests.
Requests may be submitted through our website’s Contact page. Please begin your message with “Privacy Request” so we can identify and respond to your inquiry appropriately.
We will review and respond to privacy-related requests in accordance with applicable law.
13. External Websites and Services
Our website may contain links to external websites, social media platforms, payment services, or other resources.
These websites operate independently and may follow different privacy practices.
Free Range Flutes is not responsible for the privacy policies or data-handling practices of independently operated third-party websites.
We encourage visitors to review those policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.
We encourage visitors to review this page occasionally.
15. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or would like to submit a privacy-related request, please contact us using our website’s Contact page.
Free Range Flutes
Contact: https://freerangeflutes.com/contact/
For privacy-related requests, please begin your message with “Privacy Request” so we can identify and respond to your inquiry appropriately.
We may request additional information when reasonably necessary to verify your identity or authority to submit a request on someone else’s behalf.
We will review and respond to privacy requests in accordance with applicable law.